Rapid Operational Improvement   
Training Business to become lean
  
 
Teach them to fish
 
 

Client Comments | Rapid Operational Improvement

I learned more in just the first 3 sessions than I have learned about Lean in any other course I had taken.
Leslie Hagle,
West Coast Paper.


After our one-week class, we have defined and implemented Standard Work and a new Line Design for the main assembly line that supports one-piece flow over batching. In the Finish room we have designed Operational Method Sheets and updated all of the Work Instructions, we've also created certification sheets that can be used to audit and certify an operator after training has been completed. We're developing a complete package that can be used to educate people on their roles and to create a structure that Leadership can use to manage consistency and productivity.
Kimball International;
Borden, Indiana.


"Lois Quinn is one of those rare individuals who removes the stigma of 'change' and replaces it with words like 'evolving'. In simpler terms, Lois teaches change rather than mandates it. It is with great respect and appreciation that I recommend Lois Quinn for any company that is seeking outstanding talent, professionalism and knowledge base."
Georgiana Yoshioka
Chief Operations Officer


I am delighted to share a very positive report on the 3 hour Lean Overview. I participated (more than I had expected to) in the workshop Tuesday. I made the mistake of sitting in the front row and Lois volunteered me for several activities. Lois is an outstanding learning facilitator and it was a very learner centered session. This should be a strong boost in the momentum of our lean journey. My compliments for a job well done!
Best regards, Don

Don Bennett, Vice President
MOR Manufacturing
5676 E. Seltice Way
Post Falls, ID 83854
www.mormfg.com

Phone: 208-292-1032

 

 

I recommend Lois Quinn as a Consultant in Lean Methodology implementations.

Lois is an accomplished Consultant with a broad set of tools, experience and understanding of Lean Methodologies. Her diverse experience gives her an ability to understand and address a number of issues that typically plague many of today's businesses.

I have had the opportunity to utilize Lois's skills as a teacher and facilitator in the implementation of Lean in our own manufacturing facility. As a teacher Lois is quite effective, she is well versed in all areas of the subject and able to engage all participants in the learning process by intermingling the class material with real world experiences. As a facilitator she is able to bring the best out in people brought together for a common purpose bringing them to a profitable conclusion to the issues at hand quickly and effectively.

I will not hesitate to use Lois again in our own facility when the need arises and would highly recommend her to you.
Steve Brewster
Lean Leader Kimball International
812-630-2861
sbrewst@kimball.com

 

Here is some of the progress made in a couple months since our 40-hour Lean training by Lois.

We have defined and implemented Standard Work and a new Line Design for the main assembly line in the Cabinet Room. We are working on a second Cabinet line currently. The team has come up with some new work stations that support one piece flow over batching in the Cabinet room. They are also installing some racks to better manage inventory levels on drawer parts.

In the Finish room we have designed Operational Method Sheets and updated all of the Work Instructions, based on that we've also created certification sheets that can be used to audit and certify an operator after training has been completed. We are researching how to create some training videos for finish operations that can be used in Operator training prior to releasing an individual to the line. All of this has to be approved by finish management (Holidays) and then rolled out.

Between the work being done in the Cabinet and Finish rooms, we are trying to develop a complete package that can be used to educate people on their roles and to create a structure that Leadership can use to manage the process for consistency and productivity.

The package includes:
Training materials that include written work instructions, Standard Work Sheets and training videos.
Standard Work Sheets will provide the Sequence of Events and the productivity expectations and will be available at each work station. OMS sheets for each position will be a visual reminder of the process sequence as well as the critical to quality elements that must be checked. Operator Certification forms will be used to audit and certify an operator as proficient in a position. (Each audit form is specific to a position.) Cross Training Matrix will note the certifications of people in an area. The matrix will provide confidence that people moved to cover absenteeism have the skills necessary to perform in that position.

A Story Board for each line that shows several things. Line Layout, Staffing Positions on the line, Total Positions required, Standard Work for each position, Operator Balancing bar chart. This board can be used to monitor the line making sure that the positions are filled and that standard work is being performed.

We are making some progress in creating the support structure for Standard Work and we have made a few line design changes. Our next step is continuing the education of leadership on how to use of the support structure and the new line designs.
Steve Brewster


After our one-week class, we have defined and implemented Standard Work and a new Line Design for the main assembly line in the Cabinet Room. The team has come up with some new work stations that support one-piece flow over batching. In the Finish room we have designed Operational Method Sheets and updated all of the Work Instructions, we've also created certification sheets that can be used to audit and certify an operator after training has been completed. Between the work being done in the Cabinet and Finish rooms, we are developing a complete package that can be used to educate people on their roles and to create a structure that Leadership can use to manage the process for consistency and productivity.
Steve Brewster


  
 

 

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